We're Here to Help

Contact Us

Questions about a competition, an entry, a prize or your account? Our UK-based support team responds to every genuine enquiry, usually within one business day.

Send a Message

Tell us how we can help.

By submitting this form you agree to our Privacy Policy. We only use your details to respond to your enquiry.

Other Ways to Reach Us

Direct contact details.

Email
admin@superluxevault.co.uk
Replies within 1 business day
Phone
01472 000 000
Mon–Fri, 9am–5pm UK time
Postal Address
Superluxe Vault Ltd
37 Bethlehem Street
Grimsby
DN31 1JQ
United Kingdom
Support Hours
Monday–Friday: 9:00–17:00
Saturday: 10:00–14:00
Sunday: Closed (email only)
Follow Us
Helpful Pages

You might find your answer faster.

FAQs
Quick answers to the most common questions.
How It Works
The full process from entry to prize claim.
Free Postal Entry
How to enter any competition without paying.